Physical Therapy Marketing Updates.
What’s been going on at Rise Since Their 1 Year Anniversary?
Working with Mark over past few years has truly been a pleasure. Not only does he value some of the same things I do, but he’s committed to growing his business the right way. Far too many healthcare providers invest in bland methods to promote their solutions. For whatever reason, they believe this is enough. But like I always say, basic efforts cause you to be viewed that way. For the most part, patients select physicians based on convenience and availability. Even though a majority of them long for personalized care, not many providers are speaking to them this way. While I may never be able to persuade the entire medical industry to alter their approach, some healthcare solutions are taking note. So, when it came to developing a physical therapy marketing strategy for Rise, it was easy.
Our style of marketing for Rise isn’t about sexy poses and attention grabbing posts – it’s about Mark’s genuine commitment to the patient. Since officially launching his business in 2017, he’s proven that authenticity actually works. He’s been open and vulnerable about the process and shown patients how much he cares by going above and beyond for them. Mark looks at the state of physical therapy marketing and laughs. He feels like it’s almost become another element of entertainment. He believes all patients want to go through the rehabilitation process with an experienced professional. To be quite frank, he’s absolutely right. At the end of the day, it doesn’t matter how many followers or “likes” you have if patients don’t feel a physical therapist’s compassion and competent understanding of the entire body.
The relationships that Mark has built over the years are really the foundation of his branding. I personally worked with Mark and Shea while regaining strength in my shoulder after surgery. Aside from knowing their level of knowledge is supreme, I know their ability to connect with patients is real. Capturing and promoting this has been one of the main focuses of our PreFocus with Rise. As you can see in some of the picture below, Mark knows how to make his patients feel comfortable. Even when a camera is in their face.
Why Authentic Physical Therapy Marketing is Hard to Buy Into.
Telling a business to invest in original means of marketing is tough. Everyone sees what their competition is doing. They’re compelled to compete and trump their level of engagement. The temptation to be cheesy is real in today’s world. But there’s no need to be something you’re not in order to attract potential customers. Eventually, people find out the experience is nothing like the marketing message. Loyalty derives from trust and if you’re not following through with this then you’re wasting your money. Moreover, you could be an amazing physical therapist but your marketing says otherwise. The message you communicate on a consistent basis is what creates your brand perception. Without this, you’re nothing but an option.
To learn more about some of the methods we’ve been using for Rise’s physical therapy marketing campaigns, you can always reach out and we can chat about it. All of our discovery sessions are free. Otherwise, I’d encourage you to follow Mark’s journey on his blog or his social media channels. We’re in the process of mapping out some valuable content that showcases the culture Mark has created in West Phoenix. In the meantime, be purposeful with everything you do and always remember to PreFocus.